Greater availability
Fewer interruptions and less business impact.
NOC — OBSERVABILITY & PERFORMANCE
Your operationsunder control.Your businessalways ahead.
Proactive monitoring and specialists to support the availability, performance and stability of your infrastructure, databases, ERP and critical applications.
Better performance
Stable, agile environments ready to grow.
Greater predictability
Identify risks before they become incidents.
Specialized team
Professionals experienced in infrastructure, databases and ERP.
END-TO-END MONITORING
Full visibility
into your environment.
Integrated monitoring to identify risks, understand impact and guide action.
From infrastructure to user experience: a connected view of the systems behind your business.
Infrastructure
Servers, networks, storage and on-premises and cloud environments.
Databases
SAP HANA, Oracle, Microsoft SQL Server and others.
Applications and ERPs
SAP, TOTVS, Sankhya, Senior and critical applications.
Cloud environments
Private, public and hybrid cloud environments.
Networks and connectivity
Links, VPNs, firewalls and load balancers.
User experience
Visibility into user experience and application performance.
HOW IT WORKS
From detection to resolution,
focused on results.
A structured method combining monitoring, analysis and specialized action to reduce incident impact.
24×7 monitoring
Continuous collection and analysis of metrics, logs and events.
Detection and alerts
Identify anomalies and risks in context.
Analysis and diagnosis
Specialists investigate causes and define actions.
Action and resolution
Incident handling within the contracted scope.
Continuous improvement
Reports, trends and optimization recommendations.
OUR DIFFERENTIATORS
More than monitoring.
Smarter operations.
Technology, processes and people turning data into visibility and relevant action.
Integrated view
From infrastructure to applications.
Proactive action
Focused on prevention and response.
Specialists
ERP and database expertise.
Processes
Routines, automation and governance.
Insights
Metrics for better decisions.
Consultative support
Ongoing guidance and evolution.
OBSERVABILITY IN PRACTICE
Visibility that drives action.
We integrate monitoring tools and processes into your operations, based on each environment’s architecture and needs.
Monitoring and alertsDashboards and metricsDiagnosis and responseReports and recommendations
LET’S TALK?
NOC Cloudax.
Stable operations,
business in motion.
Talk to our specialists to assess your environment and identify opportunities to improve visibility, availability and performance.
* 24×7 monitoring and service levels are subject to scope and contract.